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Service Level Agreement

Blue Ink’s Service Level Agreement outlines our methodology to meet your needs and how we will benchmark our performance.

Our Vision - is to be the number one provider of business consumables in Canberra.

Our Values - are based on three deeply entrenched core values which we have always upheld.

Safety – We conduct our business operations in a manner that promotes and protects the safety of our employees, communities, other stakeholders, and the environment. A safe business is a productive business that enables Blue Ink to be a low cost, high service supplier to our customers.

Integrity – We maintain the highest ethical standards in all aspects of our business. We say what we will do and then we do it. 

Total Quality – We strive for excellence and look to continuously improve our performance by consistently working to meet the expectations of our customers, employees and stakeholders.

Blue Ink Value Proposition – We are committed to reducing the costs in your business

Adding value to our customers is a standard part of our everyday service.

Our proposals always consider the customer and the specific benefits they require.

Our focus is on continually adding value to our customers procurement, review after review.